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Free Shipping on all orders within the contiguous United States. This includes all US states except Alaska and Hawaii.
Fenders are Expensive to Ship! -- Make sure you "Measure Twice & Order Once"!
You may return most new, unopened - undamaged items within 30 days of delivery.
If you are returning for a reason other than our mistake:
- There is a 20% Restocking Fee
- The original cost to ship the fender will be deducted from your refund amount
- Return shipping will be at your expense.
- Please be aware that a large portion of the cost of the fender is for shipping. We recommend you measure twice and order once.
You can expect to receive your refund within four weeks of shipping your package back to us, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Completed Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We ship to the contiguous United States for free. Note that there are restrictions on some products, and some products cannot be shipped to Hawaii, Alaska, Canada and other international destinations for free. Please contact us for a quote.
Any damage to items received will need to be photographed and sent to firstname.lastname@example.org for review. This must be done before a replacement fender can be shipped out. Items received damaged will be replaced or refunded at no extra cost to you; however we require photographs of the damaged product / packaging in order to file your claim.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.